My Mom called Friday and we decided to go to lunch. There was this new cafe that had been reviewed in the paper and is sounded like fun. So off we went. As you first walk in you are welcomed with a long and velvet red carpet. Ooo, I feel pretty already. As you walk along the red carpet the journey begins to feel long and arduous. But kind of fun. I notice a few things as I walk up to the counter. First, there is a random table with a laptop and someone's lunch waiting for them to eat. Not a customer's lunch either. On the other side is a t.v. equipped with an x-box and a very old, very comfortable coach. But it is a MESS. The first sign that this place is run by DUDES!!! We finally get to the counter. There is ONE dude behind the counter who looks up, but says NOTHING. He just keeps on keeping on making is sandwich. Second sign we maybe should have turned around and left. He didn't even say, " Be with you in just a minute." As we were standing there I grabbed what looked like a menu. As I was glancing at the menu noticed that the "kitchen" was a mess. Collapsed boxes waiting to be taken to the garbage, and in general, a mess. We debate leaving and decide to stay. The menu at least looked promising. I decide to go with the Gwenth's Girl salad. It consists of grilled chicken, apples, feta cheese, and grilled pita bread with some yummy souding dressing. My Mom ordered the flower power salad with an eatable flower, pecans, apples, feta cheese and a honey poppyseed dressing. As we walked to our table I noticed that they had a "bar" . But it looked like they had had a late night and nobody stayed beind to clean it up. There was a tipped over grenadine bottle and a mixing spoon that was screaming to be put back into place. Another clue that this joint was run by DUDES. My mom's salad was pretty good. After about three bites I realized that mine, ya, it was missing something. Oh, like the chicken and pita bread!!!!! I take the long walk back up the red carpet and complain that there was no chicken on my salad. Now it's a different Dude and he tells me that he put 2 good scoops of chicken on my salad, and oh yeah, we're out of pita bread but he'll grill up some sourdough. Well, you could of told me that when I ordered. I didn't argue, I just figured that if you are starting a cafe that you stick strongly to customer satisfaction. I took the long walk back to our table and my Mom asked me what he said. Being the non-confrontational person that I am I took as his work against mine. Well, my Mom was having none of that. She took the long walk up. The second Dude came, picked up my plate and gave a half hearted apology. When he brought back my plate it looked like he had sprinkled on some tuna from a can. I take a bite, it's not chicken, it leftover, dried up turkey from Thanksgiving dinner. It would have been better without that repulsive protein!!! I finished my salad, which I could have made at home, and we left.
If you want to run a successful Cafe, don't let it be run by DUDES!!!! There is a difference between Gentlemen, Men and Dudes. And you could totally tell this place was run by the later.
Good luck Penny Royal Cafe. I will not be recommending you to anyone that I like and who is looking to have a good experience.
8 years ago